Refund Policy

Deposits/Payments:

Full payment for all service is due sixty days prior to the journey/event start date.

For cancellations received in writing sixty days or earlier from start date of Journey, we will refund all but the non-refundable deposit.

Deposit’s for a workshop, journey, retreat, or apprenticeship program that does not have lodging associated with it: The deposit can be applied to another program. If there is lodging associated with the event: the deposit is not refundable or available to be used for a future event.

There is no refund for cancellations made within sixty days of start date. Because our prepayments are not refundable other than under the circumstances listed here within, our cancellation policy must be firm and we strongly recommend the purchase of adequate travel insurance.

We strongly encourage you to purchase travel insurance.

This will allow you to receive a

full refund for your trip from the insurance company if the dates change or a family emergency or something of that nature should arise. Please see this website for more information: http://www.travelguard.com

A $25 processing/administrative fee will be charged for any refunds.

Online Downloads: Audio/CD/DVD – products are non-refundable.

Please contact christy@heatherashamara.com if you require a refund/cancellation or for additional information.